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Affluent Millennials Say They’re Loyal to Their Financial Institutions

Affluent Millennials are open to non-financial brands, finds a report from LinkedIn [download page] conducted by Ipsos that looks specifically at affluents in the US. At the same time, once they become...

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Content Engagement Higher on Desktops Than Mobiles

Source: BrightEdge [download page] Notes: Consumers engage with 20% of B2C content on average, though average engagement with B2B content is higher (50%), according to a BrightEdge analysis. Content...

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Email Subject Line Analysis: How Well Do Popular Terms Fare?

Adestra has released [download page] its latest email subject line report [download page], analyzing a host of keywords and phrases across 4 sectors to see their relative lift or decline against the...

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How Prevalent is Ad Blocking?

Globally, the number of internet users who use ad blocking software grew by 41% year-over-year in Q2 and reached 198 million in June, according to a recent study [pdf] from Adobe and PageFair, which...

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Which Industries Lead in Consumer Perception?

Source: Gallup Notes: The computer industry enjoys the best reputation with consumers, per Gallup, with 69% having a positive view of it versus just 10% with a negative view. The resultant net rating...

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The Half-Life of Media & Entertainment, Finance and Shopping Apps

Source: Adobe Digital Index [pdf] Notes: Media and entertainment (M&E) applications have a slower attrition rate than financial and shopping apps, details Adobe in a recent report, noting that the...

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Gen X Now Reportedly The Largest Generation of Affluents

Among affluents, Gen Xers (34-50) now outnumber Baby Boomers (51-69) for the first time, with the former accounting for 37% of all affluents and the latter 32%, according to Ipsos’ latest annual survey...

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Task and Frequency Factor into Smartphone Owners’ Browser vs. App Decisions

Consumers’ decision to use mobile applications or browsers may boil down in large part to the task at hand, with browsers preferred for research-intensive tasks and apps more commonly used in...

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How Do Consumers Say They’d Respond to Positive Customer Experiences?

Some 82% of consumers have had a positive experience with a company recently, finds Verint [download page] in a survey of 18,038 respondents across 9 countries. Consumers were most likely to attribute...

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Email Deliverability Rate Drops to 79%. How Do Different Industries Fare?

Source: Return Path [download page] Notes: Some 21% of permissioned emails from legitimate senders around the world failed to reach the inbox during the year-long period from May 2014 to April 2015, up...

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